If you are not satisfied with your purchase, we now offer Flat Rate Return shipping in Canada and the contiguous U.S. (including Alaska) on unworn product(s) in its original packaging within 30 days of purchase. The flat rate return Fee is $15 CAD per pair plus all applicable taxes for Canada and $20 CAD per pair plus all applicable taxes for the U.S. Please contact JB Goodhue customer service at 1-888-355-6444 to request a Return Authorization Number(RA#) and a Canada Post shipping label. Please notify customer service if you would like to use the Canada Post flat rate, you can choose to return the product via your choice of carrier at your own expense. Your return must be accompanied by a Return Authorization Number and your original packing slip. Please include the packing slip with your return product and place the completed WWW RA# label on the outside of your return package. For our Canadian customers that agree to a Canada Post label, Canada Post will be providing you with a ground return label by email. Once you receive your emailed Return Label, simply print it out, place it on your box (over the old shipping label), and take the package to your nearest Canada Post outlet. For our U.S. customers we will provide you with a UPS ground return label by email. Once you receive your emailed Return Label, simply print it out, place it on your box (over the old shipping label), and take the package to your nearest UPS store. Please note you also have the option to return your unworn product(s) via the carrier of your choice, at your own expense. Once we receive your package, we will process your return and we will deduct the flat rate return shipping amount from your refund.